For in stock items we aim to have all Australian Orders shipped the same day if placed before 10am (AEST) Monday to Friday. Orders placed outside of our business hours will be processed on the next business day.
We will ship using a standard Australia Post service or a courier service whereby you can track your order easily.
Shipping notifications will be sent when the parcel has been dispatched. Once a delivery has been picked up by the courier, it is no longer our responsibility. It is the customers responsibility to inform us if an order has not arrived in a timely manner. We will then contact the courier to investigate further.
Please ensure your delivery details are correct as we are unable to re-direct packages once your order has been dispatched.
SHIPPING COSTS
Australia:
Standard shipping Australia Wide - FREE
Express Australia Post shipping Australia Wide – Rate Based
International:
Please email hello@planetorganic.com.au for a quote on international shipping.
SHIPPING TIME
Australia Post estimates 2-4 business days for Metro Areas and
5-7 business days for Regional Australia
Any delivery date or times specified by us is a best estimate and based on information from Australia Post. Planet Organic will not be liable for any reasonable and unavoidable delays in delivery.
Pre-ordered products will only be shipped when they are available.